Retail and Sales Assessment
Ability Tests
Integra Series
A battery of tests designed for use in the assessment of non-managerial staff including retail and sales personnel.
This battery includes:
Verbal ComprehensionTest (VCT) - measures the ability to follow and understand work-related verbal data.
Numerical Reasoning Test (NRT) - measures the ability to work with financial, numerical and graphical data.
Data Entry Test (DET) - measures the ability to enter data quickly and accurately into computer software.
Personality
Retail Staff Profiler (RSP)
The RSP is a self-report personality questionnaire specifically designed for non-managerial sales and retail positions.
It provides an assessment of typical preferences on 7 personality dimensions including confidence, empathy, conscientiousness, resilience and energy.
RSP is available on online with a typical completion time of 10-15 minutes.
View a sample RSP Profile Chart
Competencies
Simulation Activity Series
KCP’s Simulation Activity Series has been designed for use in assessment, development and
coaching contexts.
Drawing on over 45 years’ experience in both the public and private sectors, all our activities
are based around modern, realistic scenarios that provide participants with the opportunity to
demonstrate samples of their typical behaviour and skills at work.
Group Activities - research consistently demonstrates that group activities are strong predictors
of work behaviour, particularly in relation to interpersonal characteristics such as leadership,
influencing style and team sensitivity. For this reason, all our activities major on interpersonal
rather than cognitive assessment criteria, although some are capable of exploring business awareness, problem solving or innovation.
E-Tray Activities/Situational Judgement - these are best used to explore cognitive competences such as planning, strategic and operational awareness, problem solving and decision making. We recommend that wherever possible, assessors interview participants after the exercise to obtain a richer understanding of the thought processes that informed responses.